Last updated: February 14, 2017.
When you use Skyid, you send pieces of data to Skyid; this can be a name, an e-mail address, or information relating to your contact informations. Other data is generated implicitly by your use of Skyid, e.g. log data. We use this information for internal analytical purposes to improve the product for you. Furthermore we employ other companies to perform tasks on our behalf and may need to share this information with them to provide services to you. We do not sell your data to third parties.
Skyid records certain requests and transactions in log files. This log data is used for troubleshooting, statistics, analytics, quality assurance, and to monitor system security and can be analyzed to that end. Skyid can publish anonymous statistics under the condition that no personally identifiable information can be derived from such statistics.
Skyid also uses KISSmetrics and Google Analytics to compile usage statistics. These services are provided by Space Pencil, Inc. and by Google, Inc., respectively. Their privacy policies can be found at http://www.kissmetrics.com/privacy-policy and http:www.google.com/privacy-policy.
Skyid anonymizes IP addresses before they are sent to Google Analytics.
Skyid's paid services (Business Skyid) are ad-free.
Outdated contact information
You can delete outdated contact information manually at any time using the admin link. When deleting a information, that information will be deleted from the Skyid application databases but may be archived in some other form for internal analytical purposes to improve the product for you. Log data will not be deleted.
Skyid can delete user-accounts if they remain inactive (i.e. not accessed) for 1 year or longer.
Skyid implements several mechanisms to prevent unauthorized access to polls, accounts, or other data. User-accounts are protected by passwords. You should choose a secure password and ensure its confidentiality to prevent unauthorized access to your account.
Inviting from Skyid
As an option, you can contact and invite people to participate in your contact information from Skyid. In this case, Skyid needs to know the e-mail addresses of the people to be contacted. You can import the peoples contact information directly into your account at Skyid, and Skyid will use these e-mail addresses in the corresponding. Skyid stores these e-mail addresses in your user-account for your convenience; Skyid will be able to offer you the same contacts again next time you use the service. You can have Skyid delete all stored e-mail addresses any time using the corresponding function in your user-account. General remark: Like all other personal information, Skyid will not share participants' e-mail addresses with third parties. Skyid will not send any e-mail communication to participants' e-mail addresses without your consent.
As an alternative (or complement) to the Skyid contacts, you can use your existing Google or Outlook contacts to gain access to the e-mail addresses of the people to be contacted. In this case, you authorize Skyid to access your contacts. Your contacts will still be stored at Google and Outlook. Please note also: The process of accessing your contacts is set up (thanks to OAuth) to make sure that Skyid at no time has access to your password.
Communication between you and Skyid
If you send Skyid a message, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you.
Skyid supports the leading payment processing providers, ex. PayPal. You can find their privacy policies here: PayPal. To make payments as easy and user-friendly as possible, Skyid sends your name and e-mail address to the providers during a payment process. All this information would be requested by the provider anyway.
Location of data
The Skyid databases are placed in Amazon’s datacenters across “zones” in the US and Europe to improve redundancy. The servers are located in USA, Europe and Asia. For failover purposes the data is duplicated on several cloud servers.
Sharing personal information